Your Experience is Important to us. If you have any concerns about your order please immediately contact us at info@drinksalome.com

Refund policy

We are committed to ensuring your satisfaction with your purchase. If you receive cans that are punctured or leaking, or if there are missing items in your order, please contact info@drinksalome.com within 30 days, and we will issue a credit or replacement.

Please note that dented cans are still safe to consume and do not qualify for a refund or replacement. Salomé does not accept returns or exchanges under any circumstances, except for orders returned due to an insufficient address or damage that occurred during transit.

Damaged Deliveries

For any cans that arrive damaged, we will:

• Replace the quantity of damaged cans
• Issue a credit equivalent to the value of the damaged cans.
  
• Please note, we cannot send singular cans - In this case, we will provide a future credit.

Missing Deliveries

In the event of a missing delivery, please allow up to 24 hours after the carrier marks your package as “delivered,” as it may still be in transit. If your delivery does not arrive within this timeframe, contact us, and we will work with you to provide either a replacement or a full refund.